Below, displays our terms and conditions, when scheduling an event with us. As well as conditions required in order to provide you and your guests with the ultimate gaming experience.
CANCELLATIONS: Allowed within 48hrs for full refund. Allowed within 24hrs but your deposit is forfeited. Paid Add-ons, such as face painters, balloon artist, Live characters and moon bouncers, can not be refunded. Versus retains the right to cancel with forfeiture of deposits or remaining time under safety reasons such as: dangerous environments, impaired, disruptive or disrespectful behaviors. We provide services in the rain, clear skies, snow, hot or cold weather but reserve the right to cancel or postpone in severe conditions that may pose a danger to our staff and customers. No refunds would be issued but you may receive a rain check for a later time and date, agreed to by both Versus and the Customer.
DAMAGE, THEFT AND/OR MESSES: Intentional messes, damage, theft or misuse of our facility and/or items places you accountable in providing Versus with restitution at the full cost of making us whole again.
COVID: Versus complies with CDC regulations. We preserve the right to require temp checks and masks at our convenience for our safety and yours. Hand sanitizing stations are provided and the entire unit is sanitized before and after every event. Proceeding with this booking releases Versus of any liability and confirms that you are opting to proceed at your own risk.
CUSTOMER SERVICE: As independent entrepreneurs, our goals will always be to provide quality customer service for you and your guests. We are always open to suggestions and appreciate your feedback and review.